Policy

Bon Appetit at Whitman college

 

Catering Policies & Procedures

o   Bon Appétit Management Company respects the needs of all of our catering clients. No event is too small to demand our full attention. Our menu reflects the knowledge and skill of our chefs. We appreciate the diversity of our clients and welcome any ideas and special requests.

 

o   Bon Appétit is the exclusive provider of food and beverage service at Whitman College

 

Office Hours

o   Bon Appétit Catering office hours are Monday- Friday from 9:00am-5:00pm.

o   Closed some holidays. The Bon Appétit Catering Office is located in Jewett Building.

 

Bon Appétit catering services are all inclusive and include the following items.

o   Set up and clean-up of the catered event

o   All appropriate disposable ware and condiments

o   Standard black linens

o   Staffing for the event

o   An extensive eye for details

o   To help us succeed, please use the following guidelines when planning your event.

 

To create your event, please include the following information.

o   Event Organizer Name, Event host (if different)

o   Client Phone Number

o   Client Department or Company Name

o   Number of Guest

o   Date of Event

o   Event Start/ End Times

o   Event Location

o   Menu Selection or Contact Our Catering Staff to Plan Your Menu

o   Special Dietary Needs

o   Payment Method/ Billing Number.

 

 

Placing Your Order

o   Catering orders may be placed via email (first preference) telephone, or in person.

Email orders should be sent to brenna.frisbie@cafebonappetit.com. Telephone orders should be placed at 206-271-7946

o   Catering orders are not booked or confirmed until you are contacted by us with a confirmation.

o   Please place your orders at least 3 days in advance for standard notice, 4 days in advance for banquet or served meal functions and 5 days in advance for all groups of 75 persons or more. Proper notice enables us to adequately order, staff and plan for your event.

o   Events requested with less than 24 hours’ notice will incur an additional charge of $75 and limits available choices.

o   Cancellation or a reduction in guest counts not made within 24 hours prior to event may be charged for expenses up to the time of cancellation.

o   Clients will be charged for the guaranteed numbers of guests or the actual number in attendance, whichever is greater.

o   Room cleanup will be normally de done by Bon Appétit staff immediately following the event. Room cleanup for late afternoon, evening and weekend events not requiring a catering attendant to be present will be scheduled to the morning of the next business day.

o   Charges will occur for unreturned catering items

 

 

Delivery / Service Fees

o   Delivery charge of $50 is included for all Oregon and events outside 15 mile radius.

o    Catered events that do not reach a minimum of $100 will be subject to a separate fee of the remaining amount.

o   Service Fees- Off campus events will have a 20% service charge added on the total.

 

Dietary Restrictions

o   In the interest of providing a safe and enjoyable catering experience, it is important that our clients make Bon Appétit Catering fully aware (in advance) of any guest dietary restrictions, food sensitivities and/or allergies.

o   Clients or guest with serious allergies or sensitivities should be aware that we regularly handle and prepare eggs, milk, wheat, shellfish, fish, soy, peanuts, tree nuts, and other potential allergens in all of our food productions facilities.

Room Set –Ups and Reservation

o   Arrangements regarding room reservations, set-ups, audio-visual equipment and all non-food and beverage needs should be directed to Whitman College Conference and Events Office contact at (509) 527-5366

 

Alcohol Policy

o   All alcoholic beverages must be served by Bon Appétit staff in designated areas.

o   To request alcohol at your event, a Banquet Permit form from the local State Liquor Board is required. Please email a signed copied at least two days in advance of event. 

o   Clients to provide all alcohol

o   Bon Appétit will provide one bartender for every fifty (30) guests at events where alcoholic beverages are offered.  We will charge a $26 per hour fee for each bartender, 2 hours minimum.

o   If your event involves liquor at a dinner or reception, a full bar set-up is $4.50 per person. The bar set-up will include non-alcoholic beverages and mixers, ice, napkins and glassware.

o   Bon Appétit reserves the right to refuse service of alcoholic beverages to any person.

 China Usage

o   Unless otherwise specified, disposable service ware is included in our catered event pricing.

o   Formal service ware (china, silverware, glassware and linen napkins) is available for most catered events.  A charge of $5.00 per person will be applied to events where such wares are requested.

o   Offsite events use of Bon Appetit formal service ware of 30 or more guest will require an additional charge of $150.

o   We are able to provide formal service ware for up to one hundred (85) persons at any one time (available on a first-come-first-served basis).  Additional formal service ware may be rented at the client’s expense (see Rentals & Special Needs).

 

Menu & Guest Count Changes

o   For parties of less than one hundred (100) persons – any cancellations or changes to menu selections, guest counts and other event details must be confirmed no less than two (2) business days prior to the event date.

o   For parties of more than one hundred (100) persons – any cancellations or changes to menu selections, guest counts and other event details must be confirmed no less than three (3) business days prior to the event date.

o   Event cancellations with less than the specified notice will result in the client being charged 50% of the total contracted order price. Event cancellations must be confirmed in writing.

o   Event cancellations occurring within 24 hours of the event will result in the client being charged 100% of the total contracted order price (including any charges for rented equipment, linens, floral arrangements, et cetera.)

        Prices

o   Menu prices are based on current market conditions and are subject to change.

o   Price quotations cannot be guaranteed more than thirty (30) days in advance.

o   Standard color linens and draping for guest dining tables and food and beverage tables will be provided at no charge.  Linen for any additional tables needed for your event not directly used for food or seating will be $6.75 per table cloth. If skirting is needed for your event, please discuss this when placing your order. Charge will be appropriately based on rental fee for skirting.

Rented Goods & Charge

o   These may include: Extensive use Bon Appétit Catering’s own china and silverware at another, previously scheduled event.

o   Client requests for specialty linen, service ware, flowers, or other décor items

o   When the above mentioned additional rental needs is required. Bon Appétit catering can facilitate these rentals and an appropriate rental charge will be added to the event invoice based on rental prices and coordination needs.

o   Bon Appétit catering can coordinate specific floral needs. We can also provide floral arrangements at your event for an additional fee.

o   Outdoor events requiring a gas grill will require the rental of such grill for use at that event. Grill rental will be coordinated by Bon Appétit catering and rental fee will be applied to event invoice.